Valiant Volunteers – Neil

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I would like to tell you all about one of our volunteers that helps service users with all sorts of IT problems or just helps them negotiate the twisted paths of universal credit, rent bills and ongoing price increases with energy suppliers.


Neil’s background is in retail originally, working for many years with well known high-street retailers, until retirement.

Neil has volunteered for ten years with Routes to Roots, first at Skinner Street and now here at the Genesis Centre. Neil helped with cooking and serving food at Skinner Street and now helps with IT at the Genesis Centre.

Neil also restocks the ladies and gents clothing rails while he is here – a wonderful thing to do as a clean pair of socks or a tooth brush and a clean item of clothing can make a big difference to someone’s day.

Neil also is part of parkrun at Upton House on a Saturday, which is an all inclusive outdoor activity for almost all ages, he often tells me about it and what happens there.

And lastly he gives time to, I think a great service called READ EASY. This organisation teaches adults to read and write in a way that helps keep dignity for the individual, from nothing to being able to read and write in about six months.

I enjoy my Wednesday morning chats with him as I sort out the art materials for the afternoon art group and have watched him help some people with form filling and universal credit issues in a calm and gentle way.

I think the volunteers here are some of the best I have ever come across, Neil is one of them.