New Outreach Services at Poole Drop-Ins
From September Routes to Roots will be able to offer several important new outreach services to its clients in Poole through its regular drop-ins at Skinner Street URC.
From the 7th September, Poole Addictions Community Team (PACT) will be offering a service on a fortnightly basis at the Monday afternoon drop-in. PACT will be providing information on Blood Borne Viruses and offering testing, vaccinations and delivering a confidential Harm Minimisation service i.e. needle exchange and advice. PACT hopes to include visits from their specialist alcohol nurses in the near future. PACT is keen to support easier access into services for clients.
From 17th September Poole Citizens Advice will be attending R2R Thursday afternoon drop-ins to engage with clients to inform them about the wide range of areas in which CAB may be able to help, such as benefit applications, housing, debt, family matters. Clients who need specific advice and help will be able to make an appointment to see a CAB Adviser in the R2R office.
The charity is also working together with Healthwatch Dorset, the local consumer champion for health and care, to improve health (particularly emergency) provision for homeless people, including free NHS check-ups through the Tooth Bus mobile dental service. Their first visit is set for Monday 9 November during the drop-in and throughout the afternoon.
Gabi Sanger-Stevens, responsible for management services, comments: “We know our clients experience problems getting access to GP surgeries, making health appointments, contacting dentists etc. without a phone or easy access to the internet. Many GPs won’t accept bookings face to face. So, we have found that people have had to wait for the Routes to Roots’ office to open so they can use our phone – by which time that day’s appointments are all booked up. It is also hard for someone who is homeless to build up the courage to go into a busy GP surgery, as they feel as if they are being judged: then to be sent away and told to make an appointment by phone can be very upsetting.
“We also know that engaging with services such as the CAB and PACT in their offices can be daunting – it is not easy to keep appointments when you have a chaotic life of rough sleeping or making ends meet. We really appreciate the support of these organisations in bringing these vital services to our clients at a place where they feel safe and can easily make use of them. It will positively affect their general wellbeing as well as contributing to their ability to move back into society.”